1. Where is your Location?
We have our stores at:
Kathmandu Store: 222 Bhakta Marg, Kiran Chowk, Baluwatar, Kathmandu, Nepal.
+977 14444211 +977 9802327830
Biratnagar Store: Main road, South, Near Neel Sadan, Biratnagar, Morang, Nepal.
+977 21-511588 +977 21-511558 +977 9801202370
Itahari Store: Tempo Stand, Paschim Line, Itahari, Nepal
+977 25 583212 +977 25581999 +977 9801202370
Birtamod Store: City Center Birtamod, Birtamod, Jhapa, Nepal
+977- 9801059340
2.What is the opening and closing time of your showrooms?(Refer to store locator page on our website)
We are open 6 days a week. 10AM to 6:30PM.
Kathmandu Store: 222 Bhakta Marg, Kiran Chowk, Baluwatar, Kathmandu, Nepal.
Biratnagar Store: Main road, South, Near Neel Sadan, Biratnagar, Morang,
Nepal.
Itahari Store: Tempo Stand, Paschim Line, Itahari, Nepal
Birtamod Store: City Center Birtamod, Birtamod, Jhapa, Nepal
3.Do you have delivery service?
Yes, we do have delivery service all over Nepal.
We provide Home Delivery & Cash on Delivery service. For other areas we ship the product from trusted third party courier companies and the order shall be fulfilled only after receiving the payment.
4. How long does it take for delivery?
For areas within Kathmandu, Lalitpur & Bhaktapur we can deliver within 1 or 2 business days. For other areas, we make our best effort to deliver the product within 3 working days of the order date. However, in some cases it may take up to 5 or more working days during festivals, sales or when there are other mitigating circumstances.
5. What are your delivery charges?
Delivery charge will be Rs.100 inside Kathmandu valley and Rs.200 Outside Kathmandu valley.
6.Is it possible to negotiate the prices of the products?
No, it’s not possible to negotiate the prices of the products.
7. How do I track which items are there in my cart?
Steps: -Go to the www.digistore.com.np -Click on My Account and Sign In. -Click on My Cart.
8. How do I create an account on Digistore?
You can create your account on Digistore by entering your username and email address and then proceeding on register.. I haven’t received the invoice for my order.
9. I haven’t received the invoice for my order.
A hard copy of the invoice should always be sent along with your order.If you didn’t receive your invoice, feel free to contact us at 01-4444211 (From 10am to 6:30pm Sunday to Friday)
10. How do I remove an item from my shopping cart?
To remove an item from your shopping cart, please follow these steps:-Desktop:
Step 1 – Go to your “Cart”.
Step 2 – Click on the Cross button for removing products.
11. Are all products on Digistore new and unused?
Yes, Digistore only offers 100% new and unused products.
12. Do I need an account to shop on Digistore?
Having a Digistore account helps us to make your shopping experience fast, secure and convenient. You can create your own Digistore account or simply use your Facebook login.